Shipping Policy

Titan Fitness prides itself on offering free shipping on all of your fitness equipment. We also use a variety of shipping carriers to make sure we deliver your order as soon as possible.

Shipment Notifications

You'll receive an email with tracking information shortly after your order ships. Please be aware that some shipping carriers need roughly 48 hours to update tracking once the carrier picks up the package.

Depending on the item you ordered or how many items were in your order, you may receive multiple deliveries. You will receive a shipping confirmation email for each shipment including what items are contained in that shipment

Delivery Time

We know that getting the items you purchase a little faster may be important to you, so we offer shipping options at checkout.

  • Economy Free Shipping - Estimated 7-10 business days for ground; 10-12 business days for freight
  • Standard Shipping - Estimated 3-5 business days for ground; 5-7 business days for freight

While we make every effort to ship orders quickly, there may be periods of time around major holidays or other events where there could be a slight delay including but not limited to: Christmas, New Year’s Eve/Day, and during the week of Thanksgiving and Cyber Monday.

Shipping Carriers

Most of our items are shipped through common ground carriers (UPS, FEDEX) but we may also use USPS Priority Mail for smaller items. Some ground orders will be assessed a handling fee which is not refundable.

Large items (over 150LBS) are shipped by freight lines. Some freight orders will be assessed a handling fee which is not refundable.

Most freight carriers will contact you to schedule a delivery appointment and signature is required except for FedEx Freight Direct. FedEx Freight Direct does not call to schedule an appointment or require a signature. With these deliveries we receive photos of the delivered shipment and will use the photos as reference if there are questions regarding that order delivery.

Please verify all items are present before you accept the delivery. If the equipment arrives damaged or has missing items, notify the freight company on the spot before signing for the delivery. Request the freight company take notes, pictures, etc. All equipment leaves our warehouses in new, unused condition unless otherwise noted. If there are damages or shortages noted at the accepted delivery and you purchased Route Package Protection, please file a report here.

Route Package Protection

Titan offers the option to purchase shipping insurance through Route at the time of checkout to protect your order if it ends up lost, damaged, or stolen. Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-2 business days from filing.

Shipping to Alaska & Hawaii

At this time, we do not ship to Alaska or Hawaii.